touring from Miami to Lima on Saturday March 21 even if I reserve the seats upfront I received the final row on the ideal facet via the window and also the seat didn't shift earning my flight difficult ., on the best way again on flight # 918 the service was worst. from your check in I needed to open up my go well with situations to even up the weigth . After i provide to purchase The three further lbs . they try to charge me $ one hundred eighty.00per go well with scenario. keeping away from to pay for $ 480.00 I had to go on he flooring to maneuver all around my belongins ,I needed to return to the counter mainly because out seats ( we have been # ten on line at sign in ) had been separates, following that we experienced to help keep strolling within the gates as the counter staff under no circumstances gave us the gate number, ( After i request concerning the gate information to another amercian ailines worker in gate 26 he pointed for the gate screan ) this time the seats felt lesser that usual , the meals was horrible, the bread was so difficult , the lettuce about the salad seem previous , I returned the food items a similar way that I acquired it, the light turns off when im looking through severeal periods which i had to keep my finger within the change to carry on reading through following five terrible hrs I bought for the conclusion which i wont journey on American Airlines all over again
I expended two hrs as well as a half at AA counter and did not have the choice as I are already advised or to unfastened my ticket and go house
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo The big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar lodge,comida por culpa del retraso,yo llame esa noche en el hotel y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
Tomorrow, on my BIRTHDAY, I’ll deal with your third share allocation for a Particular birthday current from all of you and tank you considering that-
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Incredibly unhappy re deficiency of acknowledgment of any soreness I encountered. Looks like a simple courtesy.
On April fifteenth, 2013 I been given a check in the mail from you and was exceptionally dissatisfied Once i opened the envelope to begin to see the Examine composed out was around 1/4th the quantity I'd initially submitted for reimbursement.
i was fortunate enough for being on board American Airways Flight #32 (LAX – JFK) on labor day….my partner And that i were being seated individually…we had a Loss of life within the spouse and children and had been intending to nyc for just a funeral…….
I flew from Tampa to Chicago in the 737. Thanks for Row seven for handicap. In my eighty three many years I've experienced equally knees replaced, stroke, open coronary heart surgical procedure moreover other circumstances. Staying six’four″ I really have to have the leg space. I utilized the restroom up front along with the 737 has a dilemma—entry to the rest room bowl. The bathroom lid and seat really should stay awake when lifted. I needed to use my knee to keep them up. Due to curvature of the ceiling and the gap for the bathroom I needed to angle my human body closely ahead to use the facility which intended I could not see what I was doing.
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Whenever we at last been given an e mail reaction from American Airways, the whole reaction time was close to one hour. Despite the fact that we waited one hour, we did acquire a number of responses to our First concern:
1st, while this e mail is not meant being a reaction on the remarks you simply submitted, it does validate We now have been given your feedback and have assigned a reference variety, which the thing is below.
My partner And that i recently took a trip to your Virgin Islands and returned on 3/eleven/13. Our Flight house on American Eagle flight 4891 was delayed for acquire-off from St Thomas to San Juan. We were being supposed to catch a connecting flight, American Airlines flight 1454 from San Juan to JFK in New York following a 2 hour layover. We had been reassured in St. Thomas that we would make our link and that the aircraft would wait for the connecting passengers. Once we arrived in San Juan we identified our flight experienced now taken off. In endeavoring to take care of this we had been scolded for visiting the wrong counter (We had been despatched by an American Eagle personnel into the American ticket counter). Amazingly however, Regardless that we had dedicated that “fake pas,†he was capable of print a Jet Blue ticket from his American terminal! Fortunately we were being last but not least on our method to our place – JFK in The big apple. When we questioned about our baggage the American agent in San Juan wasn’t certain what to tell us. He said that they had possibly skipped the flight to JFK as well but to check once we arrived there. As we anticipated, our baggage did not follow us to New York so we filed a declare and had been sent on our way back to Lisbon, CT 3 hrs clear of Ny. The following morning, on three/eleven/thirteen, we termed American Airlines about our bags Which’s exactly where the runaround commenced. We had been at first advised that our bags Must have produced it to JFK that morning but they could not tell.